Logging Into DataHub

This guide provides step-by-step instructions to help you log into DataHub using your email, password, and Google Authenticator for two-factor authentication. If you encounter any errors during login, this guide will walk you through how to troubleshoot issues such as incorrect passwords or authentication errors. By following these steps, you will be able to securely access your DataHub account, which includes using app-based authentication to ensure a safe and verified login process.

Step 1: Access the Login Screen

• Click on the Welcome, Let’s get you in! prompt to start the login process.

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Step 2: Enter Your Email Address

• Type in your email address: into the provided field.

Step 3: Click Continue

• After entering your email, click on the Continue button.

Step 4: Enter Your Password

• Type your password into the Password field.

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Step 5: Click Continue

• Once your password is entered, click on the Continue button.

Step 6: Complete Authentication

• To complete the login process, click the Reset button displayed on the screen. 

Step 7: Open Google Authenticator App

• Scan the QR Code: Open your mobile authentication app (one that looks like the image shown below) and scan the code displayed on the screen.

  Manual Entry (Optional): If you cannot scan the QR code, copy and paste the alphanumeric setup key into your app manually.

  
  

Step 8: Enter the Authentication Code

• Verify Code: Enter the access code produced by your app into the input field.

  
  

  Submit: Click the Continue button to complete the authentication process.

You have successfully logged into DataHub!

Troubleshooting Login Errors:

• If you experience issues logging in, ensure that the email and password entered are correct. If the problem persists, click on Reset and follow the instructions to recover or reset your login details.

• For app-based authentication errors, ensure that your  Authenticator app is properly set up and synced. If necessary, reset the app or check the QR code again for authentication.