Adding a Partner

Created by Eliel Castillo, Modified on Thu, 28 Aug at 3:46 AM by Eliel Castillo

Adding partners is quick and simple — and it’s an important step in keeping underwriting smooth and accurate. By having partners set up correctly, underwriters can:

  • Route RFPs and documents to the right organization

  • Apply the correct plan rules and rates if the partner has their own plans

  • Keep records clean and consistent for reporting and compliance


Step-by-Step: How to Add a Partner

  1. Go to Tools

    • From the top menu, click Manage > Basic Setup.

  2. Open the Partner section

    • On the left side, click Partner.

  3. Add a new partner

    • Click the + New Partner button in the top right corner.

  4. Fill in the details

    • Partner’s Name

    • Address, City, State, and Zip Code

    • Turn the Active toggle ON if this partner should be available right away

    • Choose Has own plan → Yes or No

      • Select Yes if this partner has their own special plans

      • Select No if they use the standard plans

  5. Save

    • Click Save and you’re done! 


Tips

  • If a partner is no longer active, you don’t need to delete them. Just toggle Active off.

  • Use Has own plan = Yes only if underwriting needs to connect custom plans to that partner.


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